Town of Manchester Assessor

Office Hours

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  • Monday – Thursday  8:30 AM – 4:30 PM
  • Phone: (585) 289-3010 or (315) 462-6224 ext. 3

Role of the Assessor

The key role of the assessor is to establish assessed valuation and to produce an equitable assessment roll annually.  An assessment roll is considered equitable when all parcels are valued at a standard percentage of market value.  This requires ongoing maintenance of property ownership and inventory records, sales data, tax maps, and related property tax law.   The New York State Office of Real Property Services deems the uniform percentage of assessments in the Town of Manchester.  

The Assessor’s Office does NOT

  •  Provided true tax amounts, only tax rates.  To obtain tax bill information please contact the Ontario County Treasurer’s office at (585)396-4432.
  • Provide phone numbers of Town of Manchester residents or businesses.
  • Answer questions regarding Building permits, please contact the Zoning Department.

Manchester Town Assessor's Office

Register with New York State for The STAR Credit:

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If you’ve recently bought your home or you’ve never applied for the STAR exemption before on your primary residence, you may register for the STAR (School Tax Relief) credit with New York State. Contact NYS at 

(518) 457-2036 or register online at: 


https://www.tax.ny.gov/pit/property/star/

Informal Review Process:

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 The informal assessment review process allows owners to submit documentation to the Assessor for review of their property's assessment. An  interior and/or exterior inspection may be requested by you or the Assessor's Office.  The Assessor will review the information and notify the  owner of  a decision.  If you are not satisfied with the results, you may file a formal complaint with the Board of Assessment Review.    

Formal Review Process:

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Property owners who feel they are over assessed have the opportunity to present their information to the Board of Assessment Review (BAR).  The BAR is made up of 5 residents of the Town of Manchester. The BAR makes its independent decision based on evidence submitted to prove the  value of  the property. The BAR can only review your assessment. You cannot grieve your taxes or your tax bills with the BAR.

Grievance day is typically the fourth Tuesday of May each year. 

The taxpayer must complete and submit form

(RP-524) and should schedule an appointment to present their information.  


Form (RP-524) is available online in the Assessors’ Office beginning in May. 

Sales-Property Exemptions-Useful Links:

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 Property Exemptions:

The filing deadline of exemptions is March 1st of the given year.  More information regarding exemptions is available at:  https://www.tax.ny.gov/pit/property/exemption/index.htm

Ontario County Department of Tax and Finance:

 https://www.co.ontario.ny.us/96/Real-Property-Tax 


 New York State Department of Tax and Finance: https://www.tax.ny.gov/research/property/default.htm  


Town of Manchester Tentative and Final Roll:
https://www.co.ontario.ny.us/DocumentCenter/View/18710/Manchester-2019-Final-Roll

COMMON PROPERTY TAX MYTHS & MISUNDERSTANDINGS:

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 Myth# 1 -Assessors determine property taxes 


 Myth #2 -Revaluations are for increasing revenue collected by Municipalities and Schools. 


 Myth #3 -Taxes are high because of assessments 

Display their FAQs

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