Town of Manchester Assessor


Jennifer Fagner, Assessor

1272 County Road 7

Clifton Springs, NY 14432

(585) 289-3010 or (315) 462-6224 ext. 3


OFFICE HOURS: Monday - Thursday 8:30AM - 4:30PM


Role of the Assessor

 The assessor is a local government official who estimates the value of real property within a city, town, or village's boundaries. This value is converted into an assessment, which is one component in the  computation of real property tax  bills.  

The assessor performs many other administrative functions, such as  inspecting new construction and major improvements to existing structures. This ensures that the record of each property's physical inventory is current and that  the appropriate improvements are assessed.

The assessor also approves and keeps track of property tax exemptions. Among the most common are the senior citizen, School Tax Relief (STAR), veterans, agricultural, and business exemptions. It is up to individual property owners to monitor their own assessments.

Taxpayers who feel they are not being fairly assessed should meet with their assessor before the tentative assessment roll is established. In an informal setting, the assessor can explain how the assessment was determined and the rationale behind it.

Assessors are interested only in fairly assessing property in their assessing unit. If your assessment is correct and your tax bill still seems too high, the assessor cannot change that. 

Complaints to the assessor must be about how property is assessed.

Taxpayers unhappy with growing property tax bills should not be concerned only with assessments. They should also examine the scope of budgets and expenditures of the taxing jurisdictions (counties, cities, towns, villages, school districts, etc.) and address those issues in appropriate and available public forums.




Myth# 1 -Assessors determine property taxes

Typically property tax rates are set by school boards, town boards, village boards, and county legislatures, but not by assessors. Each board determines the total amount of taxes it needs to raise, and then divides that number by the total taxable assessed value of the jurisdiction to determine the tax rate. Your share of the tax is calculated by multiplying the tax rate by your property’s assessed value minus exemptions, such  as  STAR.

Assessors are responsible for determining your property’s assessed value. In order to do this, the assessor estimates your property’s market  value (the price it would sell for in the real estate market) and then applies the municipal level of assessment (LOA) to that market value. In many  communities, the level of assessment is 100 percent, so a home with a market value of $90,000 has an assessed value of $90,000. In a town  with a  level of assessment of 50 percent, the assessed value of the same home is $45,000.

The assessor also performs other functions, such as processing exemption applications and keeping track of the local real estate market, but the assessor does not determine your tax rate.

Myth #2 -Revaluations are for increasing revenue collected by Municipalities and Schools.

The amount of money that needs to be collected is determined by the budget process. The governing bodies determine how much money they  need to collect. A revaluation simply redistributes the taxes to make sure everyone pays their fair share.  Without the redistribution from a  revaluation, houses that have sold higher do not pay their fair share of the tax burden.

Myth #3 -Taxes are high because of assessments

It’s important to distinguish between taxes and assessments. If you feel your taxes are too high, you should take that up with the town board,  school  board, or other governing authority that is determining tax levies and setting the tax rates. If you feel your assessment is too high, there  are  administrative and judicial processes where you can seek to have your assessment lowered.

Assessments should be based on market value, and if you feel your assessment is too high, your first step in confirming that is to determine your  property’s market value. The best way to do this is to look at the sale prices of similar properties in similar neighborhoods.

 If you still feel that your assessment is too high, we recommend that you informally discuss your concerns with your Assessor. More information  on  the grievance process is available from your Assessor’s Office and online at



1. March 1st-  Taxable Status Date . 

  • ALL EXEMPTIONS ARE DUE TO THE ASSESSOR'S OFFICE; this is also the date the physical condition of real property is measured.

2. May 1st- The Tentative Roll is filed.

  • Assessments are displayed online and in the Assessors’ Office.  The assessment on the tentative roll becomes your final assessment unless the taxpayer unless the taxpayer attends Grievance Day.

3.  Fourth Tuesday in May- Grievance Day

  • All complaints about assessments must be received no later than this day by the Board of Assessment Review (BAR).  The BAR is made up of 5 residents of the Town of Manchester. The BAR makes its independent decision based on evidence submitted to prove the value of the property. The BAR can only review your Assessment and you cannot grieve your taxes or your tax bills.

4.  July 1st- The Final Assessment roll is filed

  • The Final assessment roll incorporates any changes made by the Board of Assessment review. The assessments published are used for the next tax cycle.  Judicial review of a final assessment is only available to properties that have been reviewed by the Board of Assessment review.

 Dates Tax Bills Become Due: 

***The Assessor does not handle tax bills.***  

  • September 1st- School Taxes become due   
  • January 1st- The Town and County Bill becomes due   
  • June 1st -The Village of Clifton Springs, Village of Manchester &  Village of Shortsville becomes due.